East Asia Royale Hotel, General Santos City ➤ Reviews, Rooms & Prices 2025

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About the Hotel

National Highway, General Santos City, Philippines

East Asia Royale Hotel, the first 3-star hotel in General Santos City, offers world-class accommodation renowned for relaxation. With 21 years of service, it stands as a symbol of pride for the local community. The hotel features 102 luxurious guest rooms, many with views of the scenic Mt. Matutum. Its location provides easy access to popular local attractions and shopping areas.

Location

East Asia Royale Hotel is strategically located within walking distance from St. Paul Novitiate Park and KCC Mall of Gensan. It is conveniently situated about 10 kilometers from General Santos International Airport. Guests can take advantage of the complimentary shuttle service provided by the hotel for seamless airport transfers.

Rooms

The hotel boasts 102 well-appointed guest rooms featuring modern amenities. Each room is equipped with air conditioning, free WiFi, and flat-screen televisions. Comfort is prioritized with private bathrooms that include complimentary toiletries and slippers. Several rooms offer additional luxury options, such as jacuzzis in the Deluxe and Suite categories.

Eat & Drink

Royale Lounge serves as the hotel’s all-day dining facility, accommodating up to 70 guests. The restaurant specializes in Asian Fusion cuisine, highlighting the region's renowned fresh tuna. Guests can opt for 24-hour room service to enjoy meals in the comfort of their rooms. Its inviting ambiance caters to both casual dining and more formal gatherings.

Leisure & Business

Business travelers can utilize the hotel's various amenities such as a business center and seven function rooms that can accommodate up to 500 guests. The presence of a 24-hour front desk and concierge services ensures that all guest needs are promptly addressed. Additional facilities include laundry services and a massage shop for relaxation after a long day.

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Price and Room Availability Calendar

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Getting around

A list of all available modes of transport

City Centre

General Santos City 2.0 km

Airports

General Santos International (GES) 7.9 km

What our guests says about facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Excellent Tuna Dishes

During my recent stay, I experienced some of the best tuna dishes I've ever had. The menu had a wide array of options that catered to our group, and every dish we tried was delicious. The fruit served was exceptionally fresh, which I appreciated. It's clear they take pride in showcasing local cuisine.

Mia123. Australia, 2024-02-15Read full review on

Comfortable and Spacious

I found my room to be quite comfortable and spacious, allowing me to relax after a long day. The air-conditioning kept the room cool, which was a relief given the humid weather. I particularly loved having access to in-room entertainment with the cable TV, making my stay enjoyable during downtime.

Logan456. USA, 2024-03-30Read full review on

Peaceful Sleep Experience

What stood out during my stay was how peaceful the bedroom was. I had a good sleep without any noise disturbance, which is rare when traveling. The bed was comfortable, and I woke up refreshed each day, ready for morning adventures.

Jackson789. Canada, 2024-05-12Read full review on

Exciting Nightlife

One highlight of my visit was the vibrant nightlife offered at the hotel. The in-house disco, known as 'Babes,' was lively and filled with great music. As a guest, I enjoyed free entrance and had an amazing time dancing the night away. It’s definitely a must-do if you’re staying at the hotel!

Nathaniel321. UK, 2024-07-22Read full review on

What’s included

General

No smoking on site
Wi-Fi
No parking
Safe deposit box
24-hour reception
No pets allowed
Rooms/ Facilities for disabled
Wheelchair access
Security
Luggage storage
Lift
Fire extinguishers

Services

Housekeeping
Laundry
Dry cleaning
Shops/Commercial services

Business

Meeting/ Banquet facilities

Spa & Leisure

Casino
Spa & wellness centre
Massage

Room features

Ironing facilities

Location

National Highway, General Santos City, Philippines

Map view

National Highway, General Santos City, Philippines

City landmarks

Square

Plaza Heneral Santos

5.0 km

Shopping Area

SM City General Santos

3.7 km

Church

The Church of JesusChrist of Latter Day Saints

790 m

St Paul of Novetiate

870 m

Island

Sarangani Island

2.0 km

Lighthouse Bible Baptist Church

2.0 km

Church

Alliance Church

2.4 km

Mall

Robinsons Place Gensan

2.6 km

Church

Saints Peter & Paul Parish

2.7 km

Movie World

2.7 km

Mall

KCC Mall of Gensan

3.1 km

Veranza Mall of Gensan

3.0 km

KCC Mall of General Santos

3.0 km

Night club

WAVE Super Club

3.0 km

Park

Lions Beach Queen Tuna Park

4.8 km

FED Building

3.1 km

Life Way Park Bread of Life Ministries

3.1 km

KCC Cinemas

3.1 km

Mall

Vivo

3.3 km

Gaisano Mall of GenSan

3.3 km

West Side lake Sebu Koronadal

T'boli Settlement

4.6 km

St. Paul Novitiate Park

3.5 km

Suerte MotoPlaza GenSan

3.6 km

Maranao Mosque

3.9 km

SM Cinemas

3.9 km

General Santos City Bagsakan Market

4.1 km

International One Way Outreach

4.4 km

St. Andrew Episcopal Church

4.4 km

Church

United Evangelical Church Of General Santos

4.8 km

General Paulino Santos Museum

5.0 km

Nearby

Shopping Area

SM City General Santos

540 m

Mall

Vivo

310 m

Mall

KCC Mall of Gensan

490 m

Restaurants

Jollibee

3.3 km

Jollibee 9500 Pan-Philippine Hwy (at Santiago Blvd)

McDonald's

1.6 km

J. Catolico Street

Reviews and Ratings

Feedback from previous guests about their experience.

72%

liked the hotel and would stay again

Spacious rooms

Free airport shuttle

Humidity issues

Poor Wi-Fi connectivity

7.2/10

Very good

Rooms

6.8

Location

8.2

Service

8.0

Dining

7.0

3.5/5 based on 86 reviews

#8 of 17 hotels in General Santos based on Tripadvisor

Louis

United States, January 2025

6.0/10

I’ve been staying at this hotel during my trips to Gensan, and while the location is convenient, the experience has been hit or miss. The rooms are decent, but there were maintenance issues like the presence of mice. The breakfast was simple but adequate. The prices felt steep for what you get, and improvements are definitely needed in amenities and cleanliness.

Rooms

5.0

The rooms were decent but had pest issues, which affected my comfort.

Service

7.0

The service was accommodating, and the staff were friendly during check-in.

Location

8.0

It’s well-located between Gaisano and KCC Mall, making it convenient for shopping.

Dining

6.0

Breakfast was simple but sufficient; more local culinary options would be nice.

Facilities

5.0

Facilities need updating, and the presence of pests is a major drawback.

Roy

United States, January 2025

7.8/10

The hotel is one of the largest in General Santos City, conveniently located near malls and attractions. My room was spacious and well-equipped with a jacuzzi and a mini-bar, making it quite enjoyable. The staff was very accommodating, but I faced issues with moisture in the room and subpar Wi-Fi connectivity. Overall, it's a decent choice, especially with the added perks of free airport shuttle service and entry to the in-house disco.

Rooms

8.0

My room was spacious, clean, and well-equipped with a jacuzzi, mini-bar, and air conditioning. However, I did notice some moisture in the room that lingered throughout my stay.

Service

8.0

The staff was hospitable and accommodating, always ready to help with my requests.

Location

9.0

The hotel's location is great, situated right in the heart of the city and just a short distance from Gaisano and KCC Mall.

Dining

7.0

I enjoyed the in-house dining options, and the breakfast was decent with a variety of choices.

Facilities

7.0

The hotel features a disco that is well-known in the city, along with a billiards bar nearby, which adds to the entertainment options.

Spacious rooms

Humidity issues

Joseph

United States, October 2024

6.8/10

I spent a night at this hotel after my flight was canceled, courtesy of Cebu Pacific. The room was nice and the dining experience exceeded my expectations with a delicious swordfish dish. However, the hotel’s amenities were lacking with slow Wi-Fi and some insects in the room during a previous visit. Overall, it seems like it has potential but needs some improvements, especially with connectivity and cleanliness.

Rooms

6.0

The room was comfortable, but I had a previous experience with pest issues which made me wary this time.

Service

7.0

The chef was incredible, accommodating my request for a packed breakfast. However, my overall experience with service has varied.

Location

8.0

The hotel is in a bustling area with easy access to transport, but traffic can be heavy.

Dining

8.0

Dinner was a pleasant surprise with fantastic swordfish, but breakfast options were quite simple.

Facilities

5.0

The hotel has basic facilities, but they could improve on Wi-Fi and housekeeping standards.

Robert

United States, October 2024

8.0/10

I ended up at this hotel thanks to a flight cancellation, and overall, it was a decent experience. The room I got was quite enjoyable, especially with the nice dinner and breakfast provided. However, I've heard that some rooms have issues, like mice, so that might be a concern for future stays. Despite these drawbacks, I appreciated the attentiveness of the staff and the overall cleanliness of the area around the hotel.

Rooms

8.0

My superior room was clean and well-kept, providing a comfortable stay. However, I noticed that some guests mentioned issues with pests in other rooms, which is quite troubling.

Service

9.0

The service was commendable, from the chef preparing special meals to the staff helping me with my needs. I felt taken care of throughout my stay.

Location

8.0

The hotel is conveniently located near the main malls, making it easy to explore the area. Despite the busy traffic, the surroundings felt safe and well-maintained.

Dining

8.0

The dining experience was delightful, especially the swordfish chow mein which I enjoyed both for dinner and breakfast. It showcased a nice variety, yet I hope future visitors will find even more options.

Facilities

7.0

Although the facilities were satisfactory, an upgrade is needed, especially regarding air conditioning and the addition of a refrigerator in rooms for improved convenience.

Chris

United States, September 2024

7.4/10

I found the hotel to be centrally located and vibrant, making it easy to access nearby malls and attractions. My room had some great amenities like a jacuzzi and mini-bar, but it did have a bit of moisture. The dining experience was satisfactory, although the breakfast options could be improved. Overall, with some upgrades, this hotel could really shine.

Rooms

7.0

The room was equipped with a jacuzzi, mini-bar, and various other amenities, which made my stay comfortable. However, there was noticeable moisture that detracted from the experience.

Service

9.0

The staff was accommodating and efficient during my stay, which added to the positive experience.

Location

8.0

The hotel is conveniently located near Gaisano mall and KCC mall, making it easy to find entertainment options like shopping and dining. However, the surrounding area can get quite busy, especially during peak hours.

Dining

6.0

Dining options were decent, but the breakfast spread could use some enhancement to better reflect local flavors.

Facilities

7.0

The facilities include a disco called 'Babes,' which is a fun place to unwind after a day of exploring the city.